February 27, 2018 · West Coast Media Solutions Inc. · 13 min read
A logo saved as a small image is stretched on sharp screens and looks soft. Find the original vector file, use SVG or a larger image, and keep a proper set of files.
Sharp text, soft logo
Look at your website on a recent phone. The text is crisp, the photographs look fine, and the logo at the top is slightly fuzzy, with soft edges and a haze around the lettering.
On the office desktop it looks perfect, which is why nobody has noticed.
The difference is the screen. Phones, and a growing number of laptops, pack two or three times as many pixels into the same space, and a small logo file does not have enough to fill it.
Photographs hide it well. A logo, all crisp edges and lettering, does not.
Why sharp screens make small images soft
A web page is laid out in units that browsers call pixels, but on a high-density screen each unit is drawn with two or three real pixels across, and as many down.
Text is drawn fresh at the screen's full sharpness. An image is not: it has a fixed number of pixels, and if there are too few, the phone stretches them to fill the space.
A logo saved 200 pixels wide and shown 200 units wide is stretched across 400 or 600 real pixels. Stretching invents the missing detail by blending neighbours, which is exactly what soft edges are.
Every iPhone since 2010 has had a screen like this, as have most Android phones and many recent laptops.
Where a blurry logo usually comes from
A file from an email signature, saved small to keep messages light.
A screenshot of the old website or a PDF.
An export at exactly display size, sharp on the screens of its day.
A JPEG, with compression smudges around every edge.
A white box where the background should be transparent.
The third is the one nobody did wrong. A logo exported at exactly its display size a few years ago was correct for the screens of the time, and the screens moved on.
The original file you need
Logos are usually drawn as vector artwork: shapes described mathematically rather than as a grid of pixels, so they stay sharp at any size, from a business card to the side of a van.
The original is normally an Adobe Illustrator file, an EPS or a PDF. A PNG or JPEG, however large, is a copy made from it at one particular size.
If you do not have it, the designer may. So may your business card printer, the sign shop that made your storefront sign, and whoever lettered your vehicles, since each needed the vector file.
Ask all of them. One copy is enough.
SVG on the website
SVG is the web's own vector format. Every current browser displays it, including Internet Explorer 11 on older office machines, and an SVG logo is sharp on every screen at every size.
A simple logo as SVG is often smaller than the PNG it replaces, and it resizes with the layout without loss.
Two cautions. Lettering should be converted to outlines first, or the logo may appear in a substitute font. And an SVG that merely wraps a pixel image is still blurry; only true vector artwork solves the problem.
WordPress does not accept SVG uploads by default, because the format can carry code. Adding it safely is work for whoever looks after the site, not a setting to switch on casually.
A worked example
A bubble tea shop near a college campus had a logo designed in 2006: the shop's name in rounded lettering beside a small cup and straw, in purple and green.
The original files had gone with the designer, who had since retired. The website used a PNG 180 pixels wide, taken from an old email signature, and on a phone the little cup looked smudged.
The supplier that printed the logo on the shop's cups still had the EPS file on record, and sent it the same day.
From that, the logo went onto the site as an SVG, with the lettering outlined. A PNG at three times the size went into the email signature, and a complete set of files went into a shared folder.
Nothing about the logo changed. It simply looked, on every screen, the way it had on the designer's monitor twelve years earlier.
When a larger image is the better choice
SVG is not always the answer. Some logos include photographic detail, and many email programs, Gmail among them, do not display SVG at all.
In those places, use a PNG saved at two or three times the size it will be shown, then set its display size in the code. A logo shown 200 units wide is saved 400 to 600 pixels wide.
Places the logo appears that people forget
The header is only the start. The small icon in the browser tab, called a favicon, is a tiny version of the logo, and often the blurriest thing about a site.
When someone saves your site to an iPhone home screen, the phone looks for a larger square icon, and uses a shrunken screenshot of the page if it finds none.
Then there are the Facebook profile picture, the Google My Business logo and the email signature.
A proper set of logo files
A complete set is not elaborate: the vector original, an SVG for the web, and large PNGs with transparent backgrounds for everything else.
It should cover each version of the logo you use: full colour, black, and white for dark backgrounds, plus any stacked or icon-only versions. Add the colour values for screen and print, written down.
Keep it in one shared folder with plain file names, and send that folder whenever someone asks for your logo.
The counter-case
Not every soft logo needs fixing this week.
A business about to have its logo redesigned should get the new set done properly rather than restore the old one, and a site due for a rebuild can pick up the new files then.
If the only flaw is a slight softness that nobody but you has noticed, it can join the list rather than jump it.
But the files themselves are worth finding now, while the printer and designer can still be reached. Find the original, put SVG on the site, and keep the set together.
This week
Look at your header on a recent phone.
Find the original vector file.
Ask your printer and sign shop if needed.
Put the logo on the site as SVG.
Save large PNGs for email and social profiles.
Replace the favicon and home screen icon.
Keep the full set in one shared folder.
Step two matters most, since every other file can be made properly from the original, and none can be made properly without it.
Phones draw each layout pixel with two or three real ones. A logo saved at its display size has too few, so the phone stretches it and the edges soften.
What is a vector logo file?
Artwork described as shapes rather than a grid of pixels, usually an Illustrator, EPS or PDF file. It stays sharp at any size, from business cards to signs.
Where can I find my original logo?
Ask the designer who drew it, the printer who makes your business cards, your sign shop and whoever lettered your vehicles. They all needed the vector file.
Should the website logo be an SVG?
Usually, yes. It stays sharp on every screen and is often smaller than a PNG. Lettering must be outlined first, and WordPress needs SVG support added safely.
What size should a PNG logo be?
Two or three times the size it is displayed. A logo shown 200 units wide should be saved 400 to 600 pixels wide, then sized down in the code.
What belongs in a set of logo files?
The vector original, an SVG and large transparent PNGs, in full colour, black and white versions, plus the colour values for screen and print, kept in one folder.
West Coast Media Solutions Inc. provides web design, web development, hosting, digital marketing, and business consulting to organisations across Canada, drawing on more than twenty-five years in the field.
Logo looking soft on a phone?
Send us whatever logo files you have. We will tell you whether the original is among them.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Legal Terms
1. Company Information
This website is owned and operated by West Coast Media Solutions Inc., a corporation incorporated federally under the Canada Business Corporations Act (corporation number 641461-3) and extraprovincially registered in British Columbia (registration number A0143178). Our registered office is located at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
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Last updated: April 2026
Accessibility Statement
1. Our Commitment
West Coast Media Solutions Inc. is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone who visits our website and strive to conform to applicable accessibility standards and guidelines. We believe the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience.
2. Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with these guidelines also helps make web content more usable for all users.
3. Measures Taken
To ensure accessibility, we have implemented the following measures across our website: semantic HTML5 markup for proper document structure and screen reader compatibility; descriptive alt text for all meaningful images; sufficient color contrast ratios between text and background elements; keyboard-navigable interface elements including menus, links, buttons, and form fields; clear and consistent navigation structure throughout all pages; responsive design that adapts to different screen sizes, devices, and zoom levels; and descriptive link text that provides context about link destinations.
4. Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA and VoiceOver, screen magnification software, speech recognition software, and alternative input devices. We build to accessibility standards and use automated testing tools during development. Where a specific assistive technology presents a barrier, we welcome reports so we can address it.
5. Multimedia Content
We strive to ensure that multimedia content on our website is accessible. Where video or audio content is provided, we aim to include captions, transcripts, or audio descriptions as appropriate. Images used for decorative purposes are marked accordingly so they do not interfere with screen reader navigation.
6. Document Accessibility
We are working to ensure that downloadable documents and files published on our website are accessible. Where possible, we provide content in accessible HTML format in addition to or instead of PDF format. For PDF documents, we strive to ensure they are properly tagged and structured for assistive technology access.
7. Third-Party Content
Our website may include content or functionality provided by third-party services, including embedded videos, social media feeds, analytics tools, and web fonts. While we make every effort to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We welcome feedback on any third-party content that may present accessibility barriers.
8. Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website for accessibility issues, train our content team on accessibility best practices, incorporate accessibility testing into our development workflow, conduct periodic audits using both automated tools and manual testing, and monitor feedback from users to identify areas for improvement. We are committed to addressing any issues promptly and transparently.
9. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware that older content, certain complex interactive elements, and some third-party integrations may present challenges. We are actively working to address these limitations and improve accessibility across all areas of our website. If you encounter a specific barrier, please let us know so we can prioritize a solution.
10. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or functionality, please contact us. You can reach West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada, or by telephone at (800) 959-4590. We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Last updated: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada