May 7, 2019 · West Coast Media Solutions Inc. · 13 min read
WordPress 5.2 adds a Site Health screen under Tools and emails the administrator a recovery link when a plugin or theme crashes the site. Fix the critical items, and make sure that email reaches someone who will act.
What arrived today
WordPress 5.2 was released today. Most of it is invisible to the people who run a business site, but two additions deserve an owner's attention.
The first is a Site Health screen, under Tools, which checks your site and the server it sits on, then lists what it found.
The second is protection against fatal errors. When a plugin or theme crashes the site, WordPress now emails a link to a recovery mode instead of leaving a blank white page and silence.
It also raises the minimum PHP version to 5.6.20, which matters for any site still running something older.
What the screen checks
The Status tab sorts what it finds into critical issues and recommended improvements, with the passed tests folded away underneath.
Updates waiting for WordPress itself, plugins or themes.
The PHP version on the server, and any missing PHP modules.
HTTPS, and whether the site actually uses it.
Inactive plugins and themes still sitting on the server.
Debug settings that show error details to visitors.
Background updates, and whether minor releases can install themselves.
The sixth is the one most owners have never heard of. WordPress installs minor security releases by itself, but only when the server allows it, and until today there was no plain way to see whether yours did.
A second tab, Info, lists the site's configuration and copies it in one click for your developer. Send it only to people you already trust with the site.
The warnings that matter
A few items describe a site that is exposed today.
An old PHP version is the main one. Treat it as seriously as the notice that arrived with 5.1 in February: the fix is a tested upgrade, not a dismissal.
Debug output shown to visitors is next. It was usually switched on to chase a problem and never switched off, and it can show strangers how your server is laid out.
Waiting updates and background updates that cannot run belong together, since between them they decide whether security fixes ever arrive.
Inactive plugins round out the list: switched off, but still on the server, where their old code can be reached by anybody who knows where to look.
The warnings that can wait
Others can go to your developer without being treated as emergencies.
A missing PHP module usually affects one feature, such as how uploaded images are resized, and keeping a default theme installed is housekeeping.
Late scheduled tasks are common on quiet sites, because WordPress runs its schedule when somebody visits. The exception is a backup plugin that relies on that schedule, which is worth confirming.
A failed loopback request, the site's test of calling itself, is often caused by a security plugin or the host's settings. It needs a look, not a panic.
When a plugin breaks the site
Until now, a fatal error in a plugin or theme usually meant a blank white page, with no clue which of twenty plugins was responsible.
In 5.2, visitors see a short message saying the site is having technical difficulties, and WordPress emails the site's administration address with the name of the culprit and a link.
The link opens a recovery mode in which the faulty plugin is paused for you alone, so the dashboard works and you can deactivate it or call for help.
The public site stays broken until somebody does, and the link expires after a day. An email sitting unread in the wrong inbox over a long weekend helps nobody.
A worked example
A picture framing shop on the main street of a valley town had a WordPress site built in 2015 by a developer the owner has since lost touch with.
On a Friday evening in April, with orders for graduation and wedding gifts starting to arrive, somebody updated a plugin that clashed with the theme. Every page went white, and nobody looked at the website all weekend.
A customer picking up a framed print mentioned it at the counter on Sunday. Restoring Friday's backup on Monday took under an hour.
This week, preparing for 5.2, the owner found that the administration email was still the developer's old address, at a business that had closed.
Had 5.2 been running that Friday, its warning would have gone to a dead inbox. The address now points to a shared mailbox the owner and the site's maintainer both read.
Five inactive plugins came off the server the same afternoon.
Who should receive that email
The address is the email field under Settings, then General. It was typed in when WordPress was installed, and on many sites it still belongs to the original developer, a former employee, or nobody at all.
Use an address that belongs to the business and is read every day, ideally one that reaches you and whoever looks after the site. Changing it sends a confirmation to the new address first.
A developer can also route recovery emails elsewhere with one line in the site's configuration file, which suits a business whose maintenance company should hear first.
The PHP minimum
WordPress 5.2 will not install on PHP older than 5.6.20. A site on PHP 5.4 or 5.5 cannot take the update, and will stay on 5.1 until its PHP is upgraded.
That is not a safe place to wait. PHP releases that old have been without security fixes for years, and plugins will increasingly assume the newer WordPress.
The new version also refuses to activate a plugin that says it needs a newer PHP than yours, which closes one common way of breaking a site with a single click.
The counter-case
The screen is a checklist, not a diagnosis.
A site on a maintenance plan, where somebody already watches updates, backups and uptime, will learn little from it that its maintainer does not know.
A clean result does not mean a secure site either. It cannot judge a weak password, a plugin with a known flaw, or a backup nobody has tested.
And where nobody at the business logs in, the owner's part is simply making sure the right person gets the email.
Read the critical items, pass the rest on, and check where the recovery email goes.
This week
Back up the site before updating anything.
Update to 5.2 on a copy first.
Open Site Health under Tools.
Check the email address under Settings, then General.
Send the critical items to whoever maintains the site.
Delete inactive plugins nobody plans to use.
Ask about the PHP version if it is flagged.
Step four is the one that decides whether the new protection does anything. An email that lands in a dead inbox on a Friday night is no email at all.
A new screen under Tools in WordPress 5.2. It checks your site and server, then lists critical issues and recommended improvements, with the passed tests folded away underneath.
Which Site Health warnings matter most?
An outdated PHP version, debug output shown to visitors, updates that are waiting or cannot install themselves, and inactive plugins left on the server.
What happens when a plugin crashes the site?
Visitors see a short message about technical difficulties, and WordPress emails the administration address with the plugin's name and a link to a recovery mode where it is paused.
Does recovery mode fix the public site?
No. The faulty plugin is paused only for the person using the link. Visitors keep seeing the error until somebody deactivates, updates or replaces the plugin.
Who should receive the recovery email?
Someone who reads email daily and can act. Use a business address that reaches both you and whoever maintains the site, set under Settings, then General.
What if my server runs old PHP?
WordPress 5.2 needs PHP 5.6.20 or newer, so the update will not install and the site stays on 5.1. Have a PHP upgrade tested on a copy.
West Coast Media Solutions Inc. provides web design, web development, hosting, digital marketing, and business consulting to organisations across Canada, drawing on more than twenty-five years in the field.
Not sure who gets your WordPress emails?
We will check where the recovery email goes, read your Site Health results with you and fix the critical items.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Terms of Use
1. Acceptance of Terms
By accessing and using the website operated by West Coast Media Solutions Inc. ("Company," "we," "us," or "our"), located at westcoastmediasolutions.com (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms, you must discontinue use of this Website immediately. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting.
2. Description of Services
West Coast Media Solutions Inc. provides digital marketing and web design services including, but not limited to, search engine optimization, search engine marketing, social media marketing, rich media advertising, programmatic media buying, digital consulting, and custom website design and development. The information presented on this Website is intended for general informational purposes and does not constitute a binding offer, contract, or guarantee of results.
3. Eligibility
You must be at least 18 years of age, or the age of majority in your jurisdiction (whichever is greater), to use this Website or engage our services. By using this Website, you represent and warrant that you meet this eligibility requirement and that you have the legal capacity to enter into a binding agreement.
4. Intellectual Property Rights
All content, materials, features, and functionality on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the design, selection, and arrangement thereof, are the exclusive property of West Coast Media Solutions Inc. or its content suppliers and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
5. User Conduct
When using this Website, you agree not to use the Website for any unlawful purpose; attempt to gain unauthorized access to any portion of the Website or any systems connected to it; interfere with or disrupt the operation of the Website; use automated means to access or copy content without our express written consent; collect personal information of other users; impersonate any person or entity; or engage in any activity that could damage or impair the Website.
6. Submissions and Contact Forms
Any information or materials you submit through the Website's contact forms, email, or other communication channels shall be treated as non-confidential and non-proprietary unless otherwise specified in a separate written agreement. By submitting any such information, you grant the Company a non-exclusive, royalty-free, perpetual right to use, reproduce, modify, and distribute such content for any lawful business purpose.
7. Third-Party Links
This Website may contain links to third-party websites that are not owned or controlled by West Coast Media Solutions Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk, and we encourage you to read the terms and privacy policies of any websites you visit.
8. Disclaimer of Warranties
THIS WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES PROVIDED ON OR THROUGH THIS WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WEST COAST MEDIA SOLUTIONS INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
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You agree to defend, indemnify, and hold harmless West Coast Media Solutions Inc., its directors, officers, employees, agents, successors, and assigns from any claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of the Website, your violation of these Terms, or your violation of any third-party right.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any legal action arising from these Terms shall be instituted exclusively in the courts of British Columbia, Canada. You irrevocably waive any objections to jurisdiction and venue in such courts.
12. Changes to These Terms
We reserve the right to update or modify these Terms of Use at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of such changes.
Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Legal Terms
1. Company Information
This website is owned and operated by West Coast Media Solutions Inc., a corporation incorporated federally under the Canada Business Corporations Act (corporation number 641461-3) and extraprovincially registered in British Columbia (registration number A0143178). Our registered office is located at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
2. Responsible for Content
The content of this website is provided by West Coast Media Solutions Inc. The person responsible for the content within the meaning of applicable legislation is the managing director of West Coast Media Solutions Inc., contactable at the registered office address listed above. All editorial content, service descriptions, and portfolio materials are reviewed and approved prior to publication.
3. Content Accuracy and Disclaimer
The contents of this website have been prepared with the utmost care. However, West Coast Media Solutions Inc. cannot guarantee the accuracy, completeness, or timeliness of the content provided. All information is subject to change without notice. We are not obligated to monitor transmitted or stored third-party information, nor to investigate circumstances that indicate unlawful activity. If we become aware of any such infringements, we will remove the content immediately.
4. External Links Disclaimer
Our website contains links to external websites of third parties over whose content we have no influence. We cannot assume any liability for third-party content. The respective provider or operator of the linked pages is always responsible for the content of those pages. Linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. Permanent monitoring of linked pages is not reasonable without concrete evidence of a violation.
5. Copyright and Intellectual Property
The content and works created by the operators of this website are subject to Canadian copyright law. Reproduction, editing, distribution, and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Third-party content is identified as such. Should you become aware of a copyright infringement, please notify us accordingly.
6. Trademark Notice
All trademarks, service marks, trade names, logos, and product names appearing on this website are the property of their respective owners. West Coast Media Solutions Inc. and the WCMS logo are trademarks of West Coast Media Solutions Inc. Reference to any products, services, or information by trade name, trademark, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by the company.
7. Professional Liability
Our liability for services rendered is governed by the terms of the individual service agreement executed between the Company and the client. Insurance requirements, where applicable to a particular engagement, are addressed in that agreement.
8. Dispute Resolution
West Coast Media Solutions Inc. endeavours to resolve any disputes arising from or in connection with our services amicably and directly with our clients. If a dispute cannot be resolved informally, it shall be governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. The courts of British Columbia shall have exclusive jurisdiction over any dispute arising from or related to this website or the services provided.
9. Regulatory Compliance
West Coast Media Solutions Inc. operates in compliance with all applicable federal, provincial, and municipal laws and regulations, including but not limited to Canada's Anti-Spam Legislation (CASL), the Personal Information Protection and Electronic Documents Act (PIPEDA), the British Columbia Personal Information Protection Act (PIPA), the Competition Act, and all applicable advertising standards as set forth by Ad Standards Canada.
10. Limitation of Liability
To the fullest extent permitted by applicable law, West Coast Media Solutions Inc. and its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or related to your use of the website, including but not limited to loss of data, loss of income, or loss of business opportunity, even if we have been advised of the possibility of such damages.
11. Severability
If any provision of these Legal Terms is held to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions shall continue in full force and effect.
12. Contact
If you have any questions regarding these Legal Terms, please contact West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
Last updated: April 2026
Accessibility Statement
1. Our Commitment
West Coast Media Solutions Inc. is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone who visits our website and strive to conform to applicable accessibility standards and guidelines. We believe the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience.
2. Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with these guidelines also helps make web content more usable for all users.
3. Measures Taken
To ensure accessibility, we have implemented the following measures across our website: semantic HTML5 markup for proper document structure and screen reader compatibility; descriptive alt text for all meaningful images; sufficient color contrast ratios between text and background elements; keyboard-navigable interface elements including menus, links, buttons, and form fields; clear and consistent navigation structure throughout all pages; responsive design that adapts to different screen sizes, devices, and zoom levels; and descriptive link text that provides context about link destinations.
4. Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA and VoiceOver, screen magnification software, speech recognition software, and alternative input devices. We build to accessibility standards and use automated testing tools during development. Where a specific assistive technology presents a barrier, we welcome reports so we can address it.
5. Multimedia Content
We strive to ensure that multimedia content on our website is accessible. Where video or audio content is provided, we aim to include captions, transcripts, or audio descriptions as appropriate. Images used for decorative purposes are marked accordingly so they do not interfere with screen reader navigation.
6. Document Accessibility
We are working to ensure that downloadable documents and files published on our website are accessible. Where possible, we provide content in accessible HTML format in addition to or instead of PDF format. For PDF documents, we strive to ensure they are properly tagged and structured for assistive technology access.
7. Third-Party Content
Our website may include content or functionality provided by third-party services, including embedded videos, social media feeds, analytics tools, and web fonts. While we make every effort to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We welcome feedback on any third-party content that may present accessibility barriers.
8. Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website for accessibility issues, train our content team on accessibility best practices, incorporate accessibility testing into our development workflow, conduct periodic audits using both automated tools and manual testing, and monitor feedback from users to identify areas for improvement. We are committed to addressing any issues promptly and transparently.
9. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware that older content, certain complex interactive elements, and some third-party integrations may present challenges. We are actively working to address these limitations and improve accessibility across all areas of our website. If you encounter a specific barrier, please let us know so we can prioritize a solution.
10. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or functionality, please contact us. You can reach West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada, or by telephone at (800) 959-4590. We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Last updated: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada